Heading
Close X
MENU
This site uses cookies and related technologies for site operation, analytics and third party advertising purposes as described in our Privacy and Data Processing Policy. You may choose to consent to our use of these technologies, or further manage your preferences. To opt-out of sharing with third parties information related to these technologies, select "Manage Settings" or submit a Do Not Sell My Personal Information request.
TOYOTA GENUINE WEAR AND TEAR PLAN
Toyota welcomes you to our ever-growing family of satisfied clients! We guarantee professional service and personal attention in areas that concern you as owner and driver of the Toyota vehicle.
PLAN DESCRIPTION
This Toyota Genuine Wear & Tear Plan covers essential wear and tear components and related labour charges that are not covered by your manufacturer’s or extended service plan. The purpose is to give you the peace of mind that you will be covered when an unexpected failure happens to your vehicle’s Brake Pads, Wiper Blades, Battery, and Globes, depending on which option you have chosen.
TOTAL PREMIUM (INCL. VAT)
EFFECTIVE DATE AND DURATION
Your vehicle’s Toyota Genuine Wear & Tear Plan will commence on the purchase date.
The Toyota Genuine Wear & Tear Plan cover period options available are:
The duration of cover applicable to your Toyota Genuine Wear & Tear Plan will be as provided on the dealer schedule or wear and tear proposal form.
COOLING OFF PERIOD
After the Plan purchase date, you are entitled to cancel your vehicle’s Toyota Genuine Wear & Tear Plan in writing to the Administrator within 14 days after the date of receipt of your vehicle’s Toyota Genuine Wear & Tear Plan documentation or from the determined date on which you received your vehicle’s Toyota Genuine Wear & Tear Plan documentation.
Please note that you may cancel your vehicle’s Toyota Genuine Wear & Tear Plan within the 14-day cooling-off period, where no benefit has yet been paid or claimed or the event insured against under your vehicle’s Toyota Genuine Wear & Tear Plan has not yet occurred.
All payments that you paid up to the date that the Administrator received your written notice of cancellation will be refunded to you / financial institution, subject to the deduction of the service related costs of any risk cover you may have enjoyed.
Your request for cancellation will be completed by the Administrator by no later than 31 days after the Administrator receives your cancellation notice.
AMENDMENTS AND CANCELLATIONS
After the cooling-off period, you are entitled to cancel the Plan at any time by giving the Administrator 31 days’ notice. Should you wish to cancel the Plan you are required to advise the Administrator in writing.
COVER PROVIDED
Your plan comprises of 4 options, namely the Toyota Genuine Wear & Tear Basic Plan with either 4 or 6 years cover or the Toyota Genuine Wear & Tear Plus Plan with either 4 or 6 years cover. The option you selected will be recorded on the dealer schedule proposal form.
• Replacement does not have to coincide with scheduled
services.• The Plan will cover both the cost of the part as well as
the labour (as per Toyota guidelines) for fitment.
Listed below are the items which form part of your
vehicle’s Toyota Genuine Wear & Tear Basic Plan:
Listed below are the items which form part of your
vehicle’s Toyota Genuine Wear & Tear Plus Plan:
Note: Toyota South Africa Motors reserves the right to change covered components and content without notice.
ELIGIBILITY/QUALIFYING CRITERIA
Your vehicle’s Toyota Genuine Wear & Tear Plan covers only Toyota Passenger and Light Commercial and Medium Commercial Vehicles (excluding all Toyota Dyna vehicles) with no modification from the Manufacturer’s original specifications.
TRANSFERABILITY
In the event that you sell or trade -in your vehicle, your vehicle’s Toyota Genuine Wear & Tear Plan will be transferred to a subsequent new vehicle owner, provided your vehicle’s Toyota Genuine Wear & Tear Plan is still valid.
Should you not wish to transfer your Toyota Genuine Wear & Tear Plan, you are required to cancel the Plan prior to selling or trading-in your vehicle. Failing to do so will result in an automatic transfer of your Toyota Genuine Wear & Tear Plan to the new vehicle owner.
Your vehicle’s Toyota Genuine Wear & Tear Plan may not be transferred from one vehicle to another, due to varying risk parameters that are considered when pricing for your vehicle’s Toyota Genuine Wear & Tear Plan.
TOYOTA GENUINE WEAR & TEAR PLAN EXCLUSIONS
Your vehicle’s Toyota Genuine Wear & Tear Plan will not cover the cost of repairs or replacement in the following instances:
o Additives (e.g. window washer fluid, injector cleaner, etc.);
o Tyres, wheel alignment and wheel balancing;
o Engine or drivetrain top up oil, brake fluid, engine coolant or any other lubricants and required between stipulated service intervals;
o Electrical wiring or immobiliser/security systems;
o Parts that are covered by the Manufacturer's Warranty or a Genuine Toyota Warranty at time of failure;
o Not servicing the vehicle as per the Manufacturer’s recommended service schedule;
o Vehicle abuse or negligence.
Please note: Notwithstanding the above your Genuine Wear & Tear Plan specifically excludes any costs other than the fitment of components listed under “Cover Provided”.
CUSTOMER OBLIGATIONS
Your obligations in terms of this agreement are as follows:
SERVICE PROCEDURE
In order to maintain the optimal performance of your vehicle, the vehicle must be serviced in accordance with the service schedule set out in the vehicle's “Book of Life”. The service interval is dependent on the vehicle category (Passenger, Light Commercial or Medium Commercial Vehicle) and engine type (petrol or diesel). It is, however, mandatory for all vehicles to be serviced at least once every 12 months, irrespective of the distance covered. A grace period of maximum 1 500 km’s or 30 days on either side of the scheduled service (whichever occurs first) will be permitted from the kilometres or date that a service is due.
SHARING OF INFORMATION
It is vital for Administrators to share plan and claims information to ensure fair assessment for providing for risk purposes and to mitigate the number of fraudulent claims. You hereby relinquish any right to privacy relating to the insurance information provided and allow for this information to be shared with any other administrator and the South African Insurance Crime Bureau. This permission will survive the termination of this plan.
Your Personal Information collected by Innovation Group, and/or its affiliated third parties, may be used for the following reasons:
